For operations, finance and shared-services leaders
Keep work moving without waiting for the person who knows.
Skillstore brings the knowledge behind difficult operational decisions into everyday work. Processes, criteria and approvals become methods employees and AI agents can consult before taking the next step.
Paid assisted pilot: R$7.500 · up to 21 days. Scope and terms.
The process is documented. The exception still lands on your desk.
An invoice does not match the order. A record arrives incomplete. A request falls outside the usual rule. The team can run the routine, but keeps interrupting the same person when a case does not fit.
More work moves forward with the right checks.
Guidance for exceptions
The team sees what to check, which information is missing and when a decision needs to be escalated.
Less reliance on one person
The knowledge behind difficult cases becomes available to whoever handles the next request.
Context for approval
The owner receives the documents, discrepancies and decision needed instead of reconstructing the case from scratch.
Invoice check · Freight not on the order
Claude · Operations
The invoice includes BRL 180 in freight, but the purchase order does not. Can I finish the check?
Aurora · Supplier invoice review
- Compare the supplier, items and amounts against the purchase order.
- Locate authorization for any additional charge.
- Without authorization, record the discrepancy and ask Purchasing for a decision.
Discrepancy recorded. Next action clear.
The invoice includes BRL 180 in freight with no attached authorization. Request confirmation from Purchasing and keep the review pending. Renata reviews the supporting approval before the next step is released.
- Send for review
- Invoice, original purchase order and request for freight authorization.
- Pending decision
- Purchasing confirms the amount. The workflow does not automatically authorize payment.
Fictional Aurora example. The company’s responsible owner still approves amounts and financial decisions.
How Skillstore works
Choose a recurring exception
Start with a routine that keeps needing someone to unblock it. Define who does the work and who approves it.
Capture the decision criteria
Bring a well-handled case. Skillstore organizes the checks, required documents and limits of the method.
Use it on the next case
The team applies the method in the AI agreed for the pilot. The process owner reviews the deliverable and supporting context.
Common questions
Does Skillstore replace our ERP or ticketing system?
Skillstore guides how to do and check the work. Records, payments and tickets stay in your existing systems. The pilot chooses one task and agrees on what information can be used with the AI.
Will the AI approve payments or financial decisions?
In this workflow, AI prepares the review and identifies decisions needed. Approval authority stays with the responsible people. The method includes when to stop and who should evaluate the exception.
What if the case is not covered?
The method should state its limits. The team records what is missing and escalates to the owner instead of treating a guess as policy. After the decision, the process owner can revise the skill for future cases.
How do we know whether it helps?
Choose an observable outcome: time to approval, review time or revision rounds. The pilot agrees on criteria first and evaluates two real deliverables. AI cost can be included when available.
Do we need to document every process first?
Start with one. Bring good examples and someone who understands the decisions. Your team reviews the method in Skillstore before sharing it with authorized accounts.